Shepherd’s Dream Shipping Policy
We are offering free shipping for all orders over $200 within the continental United States, with the exception of certain oversize products. All orders under $200 will be charged a flat rate of $14.95. Products considered “oversized” by the shipping companies will incur a $150 shipping surcharge for each item meeting this description (this includes Queen and King mattresses and all bed frames). Applicable shipping fees will be noted in item descriptions and appear in the shopping cart. Most of our orders will ship FedEx Home Delivery, but in some cases Shepherd’s dream may use FedEx Smart Post, FedEx Freight, FedEx Ground, or USPS. We reserve the right to select the most appropriate shipping method on a case-by-case basis. If you have specific shipping and handling requests, please let us know when your order is placed and we will do our best to accommodate your needs!
We make most of our products to order. Please account for production time in calculating the estimated arrival of your order. With the exception of our handmade mattresses and handcrafted bed frames, most of our products ship within 1-2 weeks – if not sooner.
Please call 1-800-966-5540 or email firstname.lastname@example.org if you would like a more accurate ship date.
For orders shipping outside of the continental United States, please call 1-800-966-5540 or email email@example.com for a shipping quote.